01
Vehicle and concern
Capture year, make, model, symptoms, and the service the customer is requesting.
AI receptionist for Auto Repair
Keep the shop working while customers get answers.
Keep your hands on the repair while your receptionist gathers vehicle details, customer concerns, and service requests for the front desk.
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A better starting point for the service desk.
A clear vehicle intake means fewer details to piece together when you return the call.
02
Service appointments
Take preferred dates or book approved services when connected calendar scheduling is enabled.
03
Questions and callbacks
Share approved shop information and collect messages for repair-status questions.
04
Priority for your team
Pass along reported breakdowns and time-sensitive requests using the rules you set.
When it’s urgent
- They call your number — day or night.
- The AI receptionist answers — gets the address, what’s wrong, and how urgent it is. (Example: after-hours tow intake or shop appointment request.)
- You’re notified in seconds — text and/or call to your on-call phone so you can decide next steps.
Call to discuss emergency service availability.
A practical example
The vehicle details are already waiting.
Give your team a concise intake instead of a voicemail that only says “call me back.”
Illustrative example only. Call handling, scheduling, transfers, and notifications depend on your plan and approved configuration.
Illustrative vehicle intake
- Vehicle
- 2018 Honda Accord
- Customer concern
- Grinding noise when braking
- Requested service
- Brake inspection
- Preferred timing
- Friday morning, if available
- Next step
- Service advisor callback to confirm arrangements
Useful answers, even when the bays are full.
Set approved answers about hours, location, and services. Repair progress, diagnosis, pricing, and completion promises come from your team or verified connected information.
Can it give repair-status updates?
It can collect a status inquiry for your team. Specific updates are shared only when you have provided reliable, approved information.
See how it could work for your auto repair business.
A practical demo, tailored to the way you handle calls.
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